CRM, email, SMS, WhatsApp, AI workflows and a 24/7 AI receptionist — all in one platform. Built for small businesses worldwide. Simple from day one. Powerful enough to replace 5 tools.
GHL has the features — but it's built for US agencies, not small businesses worldwide. The result? Overwhelm, broken support, impossible cancellation, and prices in USD. We read every bad review. Then we built HELIX.
100+ features crammed onto one screen. Average setup time cited as 20+ hours. Most new users quit before they see value. "I spent 3 weeks trying. I gave up." — G2 review.
24–72 hour wait times on Trustpilot reviews. Chatbot walls. Support staff reading from scripts. "I waited 4 days for a reply to a basic billing question." — Trustpilot 1★.
No self-serve cancellation button. Must go through retention calls. Dozens of Trustpilot reviews specifically about being charged for months after trying to cancel.
USD only — no local currency (no local currency). No local tax handling (VAT, GST, sales tax). local phone numbers in 100+ countries require a complicated workaround. GDPR & global privacy law settings are confusing. "We're an afterthought." — Capterra review.
Not 100 features done badly. Every tool in HELIX Hub is built to be used from day one — no setup marathons, no technical knowledge needed.
Unlimited contacts, custom fields, tags, activity history, lead scoring and smart segmentation. Auto-import via CSV or form.
Drag-and-drop Kanban boards. Multiple pipelines. Deal value tracking. Auto follow-ups when deals go cold.
Broadcast campaigns, drip sequences, smart triggers. Premium infrastructure — your emails land in the inbox.
Deliverability-firstTwo-way SMS, automated sequences, broadcast texts, appointment reminders. local numbers in 100+ countries. global marketing law (PECR / CAN-SPAM / CASL), CAN-SPAM, CASL & globally compliant.
Full WhatsApp Business API. Two-way conversations, automated sequences, broadcast messages. 94% retention — the stickiest feature in the category.
Built-in — not an add-onOnline booking pages, round-robin scheduling, buffer times, Google & Outlook sync. Auto confirmations via email, SMS or WhatsApp.
Visual if-this-then-that builder — or just describe it in plain English and AI builds the entire workflow instantly.
AI-poweredDrag-and-drop page builder. Lead capture forms. Pop-ups. Embeds on any website including your HELIX Hub site.
24/7 chat widget on your website. Captures leads, answers questions, books appointments. Fully branded, fully automated.
Write email sequences, SMS campaigns, landing pages and social posts in seconds. Trained on what converts.
Unlimited on paid plansSee exactly which campaigns drove which bookings and sales. Pipeline revenue, email, SMS and booking conversions in one clean view.
Automate Instagram and Facebook DM conversations. Capture leads from your social content without lifting a finger.
Agency tiers only14 built-in courses, 50+ step-by-step lessons covering every tool. Learn at your own pace — no prior experience needed. XP, badges, and progress tracking included.
Included free12 pre-built automation templates ready to deploy in under 20 minutes. AI Help Desk, Lead Follow-Up, Onboarding, Review Requests — all with a visual walkthrough.
One-click templatesBuilt from the ground up with AI at the core — not bolted on as an afterthought.
Type what you want your automation to do in plain English. The AI turns it into a live, multi-step workflow in seconds — no technical knowledge needed.
A trained AI agent that handles enquiries, qualifies leads, and books appointments on WhatsApp, your website, or both — around the clock, no human needed.
| Feature / Metric | Go High Level | ✦ HELIX Hub |
|---|---|---|
| Monthly churn rate | 10–15% | 3–5% (target) |
| Support response time | 24–48 hours | ✓ Under 2 hours |
| Onboarding time | 20+ hours | Under 4 hours |
| WhatsApp automation | Paid add-on | Built-in on all plans |
| AI workflow builder | Manual, technical | Plain English → instant |
| AI agents (24/7 receptionist) | Clunky to configure | Simple setup, works first time |
| Email deliverability | Known inbox issues | Premium infrastructure |
| globally localised (GDPR, SMS) | Partial | Full, from day one |
| Pricing transparency | Hidden add-ons | £97/mo. Everything in. |
| White-label pricing | ~$497/mo | ✓ From £249/mo |
| HELIX website bundle | — | 3 months free (£499+ sites) |
Every plan includes a 7-day free trial. No credit card. No commitment. Cancel anytime. Prices shown in GBP — billed in your local currency (USD, EUR, AUD and more) at checkout.
Not bundled — billed separately. Add only what you need. Cancel anytime independently of your main plan.
Generate marketing images, social graphics, ad creatives and product visuals from a text prompt — directly inside HELIX Hub.
Turn text or images into short marketing videos, reels and ads. For businesses who need video content but don't have a production team.
HELIX Hub customers are small businesses worldwide owners who also need hosting, accounting, and SEO tools. We recommend the best — and earn every time they sign up.
7 days free. No card. No contract. If HELIX Hub doesn't make your business run better in the first week, it costs you nothing.
Questions? Email hello@helixlondon.co.uk — response within 2 hours.